I was told my guitar would arrive this Saturday. Read more. nice products that they have there. Charter Member : Join Date: May 2011. Thanks Dan. Discussion in 'Bad Dog Cafe' started by wayloncash, Apr 7, 2016. ALL REPAIRS ARE DENIED AS AUTOMATICALLY NEVER REPAIRS ARE PERFORMED all is blamed on " soot on the coil " bam your denied automatically, does not matter what you say happened to cause this. Password: Register: FAQ: Calendar: Mark Forums Read: Page 1 of 2: 1: 2 > Thread Tools #1 03-25-2017, 03:58 PM paulzoom. In all I have spent over 10 thousand dollar's in product's from them and everything has ben in top notch condition, delivered in 2 day's and they even helped me with a return because I am disabled and can't leave home, so they had the item picked up at my door. Review #1598923 is a subjective opinion of poster. Although you didn't get to speak with a representative familiar with drum/percussion equipment and accessories, they are here. Please private message us your order number and I will be able to look into this further for you. Please private message us your order number so I can further assist. We’ll guide you through the process. Thanks, Dominique Customer Service. I liked their prices and payment plans. Top notch in my book. Most commonly, consumers tend to contact American Musical Supply to ask questions about: Payments and Charges, Request for Information, Product/ Service. ZERO RESOLVED COMPLAINTS DOMINQUE ? Again, I'm apologize for the inconvenience. 8 American Musical Supply reviews. Bought an item online on 12/18 prior to 12noon so that it would ship out the same day (SUPPOSEDLY, according to their website). Read about their experiences and share your own! this update is response to your inquiry. I would love to help you. Please private message us your order number, and I would be happy to look into this for you. Review #1343659 is a subjective opinion of poster. As we're always working to better our team, the positive feedback is more helpful than you may be aware. Our equipment purchased is top of the line excellent quality. Headquarters. I will only deal with him. American Musical Supply Inc. Music Instrument Store. Read real customer ratings and reviews or write your own. We highly recommend them when trying to get started with no credit backing. It was the exact model as what AMS American Musical Supply was selling. Enjoy your guitar and thanks for choosing American Musical Supply! Share your voice on ResellerRatings.com Has anyone tried this site? zZounds.com zZounds.com. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Listings were totally wrong and confusing. Upon contacting AMS with the news they replied basically: “Too bad, not our problem, we got your money, We don’t know what to tell ya!” Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. Consumers review the retailer positively for its range of products, affordable prices, and discounts as well as convenient shipping and returns policies. We'll look forward to next time! When I open the case I see that it is cracked from the input jack all the way around to the back of the guitar. 147 reviews for American Musical Supply, rated 1.00 stars.  American Musical Supply. Was looking for some feedback I am going to call customer service to ask questions, but I rely on you guys for basically everything so if anyone has tried … 7 American Musical Supply reviews. Below is a link to more information regarding our price match policy. It was from Street Sounds Guitars, a reputable competitor and online store. 3 people have already reviewed American Musical Supply. The algorithm is subject to change in future. Hey HastyZebu, I can see where you are coming from. With hundreds of instruments, recording and DJ equipment, music software and accessories, americanmusical.com carries products from all the top brands. Review #1355137 is a subjective opinion of poster. Review #1484356 is a subjective opinion of poster. MO e-mails will be Copied and Pasted here as proof CONSUMER PURCHASE LAWS BROKEN @ AMS " no way to treat a customer with legit questions with what he sends back as response... NO WAY. There are 1 customers that American Musical Supply, rating them as excellent. We've send you a private message... -Dominique (Customer Service). Hello Roosevelt! Share your voice on ResellerRatings.com Thank You for Your Reply! Hit a wall when I tried to order drum heads. We are processing your message. Customer Reviews are not used in the calculation of BBB Rating. What can we help you with? How BBB Processes Complaints and Reviews. American Musical supply problems? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They have a supposedly brand new Breedlove Legacy Dread for a $1,000 less than any other online retailer. thats how they do it and not provide a warranty when it should be authorized on a legit repair. American musical supply payment plan??? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They can be reached directly at (877) 281-8322. The price level of this organization is medium according to consumer reviews. 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