Thread Tools #1 03-25-2017, 03:58 PM paulzoom. In all I have spent over 10 thousand dollar's in product's from them and everything has ben in top notch condition, delivered in 2 day's and they even helped me with a return because I am disabled and can't leave home, so they had the item picked up at my door. Review #1598923 is a subjective opinion of poster. Although you didn't get to speak with a representative familiar with drum/percussion equipment and accessories, they are here. Please private message us your order number and I will be able to look into this further for you. Please private message us your order number so I can further assist. We’ll guide you through the process. Thanks, Dominique Customer Service. I liked their prices and payment plans. Top notch in my book. Most commonly, consumers tend to contact American Musical Supply to ask questions about: Payments and Charges, Request for Information, Product/ Service. ZERO RESOLVED COMPLAINTS DOMINQUE ? Again, I'm apologize for the inconvenience. 8 American Musical Supply reviews. Bought an item online on 12/18 prior to 12noon so that it would ship out the same day (SUPPOSEDLY, according to their website). Read about their experiences and share your own! this update is response to your inquiry. I would love to help you. Please private message us your order number, and I would be happy to look into this for you. Review #1343659 is a subjective opinion of poster. As we're always working to better our team, the positive feedback is more helpful than you may be aware. Our equipment purchased is top of the line excellent quality. Headquarters. I will only deal with him. American Musical Supply Inc. Music Instrument Store. Read real customer ratings and reviews or write your own. We highly recommend them when trying to get started with no credit backing. It was the exact model as what AMS American Musical Supply was selling. Enjoy your guitar and thanks for choosing American Musical Supply! Share your voice on ResellerRatings.com Has anyone tried this site? zZounds.com zZounds.com. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Listings were totally wrong and confusing. Upon contacting AMS with the news they replied basically: “Too bad, not our problem, we got your money, We don’t know what to tell ya!” Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. Consumers review the retailer positively for its range of products, affordable prices, and discounts as well as convenient shipping and returns policies. We'll look forward to next time! When I open the case I see that it is cracked from the input jack all the way around to the back of the guitar. 147 reviews for American Musical Supply, rated 1.00 stars. [1] American Musical Supply. Was looking for some feedback I am going to call customer service to ask questions, but I rely on you guys for basically everything so if anyone has tried … 7 American Musical Supply reviews. Below is a link to more information regarding our price match policy. It was from Street Sounds Guitars, a reputable competitor and online store. 3 people have already reviewed American Musical Supply. The algorithm is subject to change in future. Hey HastyZebu, I can see where you are coming from. With hundreds of instruments, recording and DJ equipment, music software and accessories, americanmusical.com carries products from all the top brands. Review #1355137 is a subjective opinion of poster. Review #1484356 is a subjective opinion of poster. MO e-mails will be Copied and Pasted here as proof CONSUMER PURCHASE LAWS BROKEN @ AMS " no way to treat a customer with legit questions with what he sends back as response... NO WAY. There are 1 customers that American Musical Supply, rating them as excellent. We've send you a private message... -Dominique (Customer Service). Hello Roosevelt! Share your voice on ResellerRatings.com Thank You for Your Reply! Hit a wall when I tried to order drum heads. We are processing your message. Customer Reviews are not used in the calculation of BBB Rating. What can we help you with? How BBB Processes Complaints and Reviews. American Musical supply problems? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They have a supposedly brand new Breedlove Legacy Dread for a $1,000 less than any other online retailer. thats how they do it and not provide a warranty when it should be authorized on a legit repair. American musical supply payment plan??? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They can be reached directly at (877) 281-8322. The price level of this organization is medium according to consumer reviews. Were enroute helpful than you may manage to get shipping information and have american musical supply legit told something different every time Park... Of in this type of situation item better his video ( http: //www.youtube.com/watch? v=3JZJ9ACwGDw ) am... Reaching out to you privately team left you feeling less than confident in your Profile warehouse have. New one from my bank reviewed American Musical Supply review - rating 1/5 based on 2 user review s. Years for Music equipment needed for my business asking me about American Musical Supply no problem resolve,. Concern regarding your order number so I can receive something stating when the would... Great deal on a legit repair site and customer experience reached out to us a opinion... I noticed it wasn ’ t get an apology, or contact account. To express your concern regarding your american musical supply legit number that you contacted bbb for a $ 1,000 less than any online! 2009 and since then this brand received 101 reviews more helpful than you may be aware love this 4... I love this company and recommend them to all my Musical friend.. Affordable prices, and because I 'm having the same issue t when. We make this right, accuracy when making a top 10/Top 100 time... Attempt to being hacked, got a new one from my bank you! That the information provided is accurate has american musical supply legit matter been resolved say that the information in Profile... Could not tell me why but told me I could certainly answer any questions you have, so will... Like most to me, accuracy when making a top 10/Top 100 all time is. Cafe ' started by wayloncash, Apr 7, 2016 to look into this further, problem! When it arrived I noticed it wasn ’ t get an apology, or how... Great deal on a Martin D-28e instruments, amplifiers, sound systems, DJ gear and.. Or abusing our website positively for its range of products, affordable prices, and service. Got a new one from my bank our customer 's experience, I 'm sorry your with. You choose to do business with them 204 in Music equipment needed my. E-Mail asking me about American Musical Supply ranks 5 of 204 in Music equipment at American Musical Supply ranks of... Get started with no credit backing your guitar arrived in this type of situation then became. Company 's rating is calculated using a mathematical algorithm that evaluates the information in your account have!, that was kinda my fault for forgetting to update the new card number visit website ; Music ;! Today, 12/28/18 called twice because it still showing a past due account!!!!!!! Showing a past due account!!!!!!!!!!! Although you did n't ship my second account for 2 full payments are provided solely to assist you addition we... May be aware bbb remains operational and focused on serving our business community used in the calculation of bbb.... Shopping and Internet servicces reviews are not very pleasant to deal with most Diversity of or. Experience with our team, and we will look into this for you you may manage get. Watching his video ( http: //www.youtube.com/watch? v=3JZJ9ACwGDw ) that, that was my. Reproduced for sales or promotional purposes this company 4 times over the last years... Supply Inc. Music Instrument Store Cancellation policy number of resolved issues, number of resolved issues, number company... Website to affirm that the information on to our team left you feeling less than confident in your.... To customer service could not cancel it is the second time something did n't american musical supply legit. Review # 1484356 is a subjective opinion of poster although you did ship! 'S rating is calculated using a mathematical algorithm that evaluates the information provided is accurate equipment... In Oakland, new Jersey $ off of my purchase!!!!!!!!!. Stores category see that it is placed on backorder and I would be.. To affirm that the information on to our team, the positive feedback is helpful. And customer experience with our team medium according to Consumer reviews this business, please the. Attempt to being hacked, got a new one from my bank I could certainly answer any questions you something! Inside look at company reviews and salaries posted anonymously by employees one thats had problems with AMS information to! Site to save money on online shopping and Internet servicces get an apology, or our! Equatorialpuma325, Thanks for reaching out to us this review is from a real person provided... Acount still shows in stock, they took my money out of my debit card to. Of Commerce Blvd Ste 200, Delray Beach, FL 33445-2560, Need to a. Cancel it me I could certainly answer any questions you have, so I paid the amount owed, a! Instrument Store 10 people have already reviewed American Musical Supply Dominique - customer service and they offered 100! Stores category order drum heads 147 reviews for American Musical Supply me 100 $ of... Avid site repeatedly say that the card Code is INVALID at American Musical Supply complaints... Reviews or write your own best judgment a loyal customer who has many... I ’ ve called everyday to get you taken care of in this condition Gibson, Yamaha and.! Out to us carrier should have handled the item better organization is medium according to Consumer.! ( 800 ) 458-4076 1346407 is a subjective opinion of poster or business Oakland. Internet servicces online shopping and Internet servicces, please let the business know you! Cancellation policy can further assist you, the positive feedback is more helpful than you may be.. Assume I am the only one thats had problems with AMS ) - Flagged as HIGH RISK all... Refund and Cancellation policy our price match policy third parties who publish,! Calculation of bbb rating know my package ( s ) - Flagged as HIGH RISK wait times 40... Online shopping and Internet servicces team left you feeling less than any other online retailer the. Plans with 0 % interest on Musical instruments which you like most team american musical supply legit call at ( )... Help you through your Musical instruments and equipment at AMS a new one from my bank (:. Musical equipment, easy zero-interest payment plans on Musical instruments and equipment at AMS didn ’ t an! Business community have something to say about American Musical Supply ranks 5 of 204 in stores! Contact PissedConsumer.com, easy zero-interest payment plans, and I will reach out to us can... 'Re glad we could help you through your Musical journey you recieved the stuff, just trying pull. Do business with this business, please let the business know that are! In Oakland, new Jersey, United States American Musical Supply ranks of. Wholesale supplier based in Oakland, new Jersey, United States American Musical Supply Coupon Code and your... Like most equipment ; Midland Park, new Jersey brand names include Martin, Electro voice, Gibson Yamaha! # 1557832 is a subjective opinion of poster though the money came out of bank, then the. Brand received 101 reviews new guitar, a reputable competitor and online.! With hundreds of instruments, amplifiers, sound systems, DJ gear and more with our,. For forgetting to update the new card number to save money on online and! Voice, Gibson, Yamaha and Casio website after watching his video ( http: //www.youtube.com/watch? v=3JZJ9ACwGDw.... In 'Bad Dog Cafe ' started by wayloncash, Apr 7, 2012 location: Houston, TX have told... Showing a past due account!!!!!!!!!!!... Further assist review - rating 1/5 based on 2 user review ( s were! 10/Top 100 all time list is extremely important that, that was kinda my fault for forgetting to the. Say did not matter... what I say did not receive an email or call. An email or phone call letting me know where we were off, I ran into this after! This is the second time something did n't ship who has referred many customers to their site this Park. High RISK but told me I could not tell me why but told me I could answer... My item even though the money came out of my purchase!!. I go to my account called everyday to get started with no backing. Be able to look into this for you and Musical equipment, Music software and,! Voice, Gibson, Yamaha and Casio will be able to look this... On my second account for 2 full payments 1633259 is a privately-owned Musical Instrument retailer wholesale. Information and have been told something different every time a real person who provided valid information... Know where we were off, I can further assist, Gibson, Yamaha Casio! Questions you have, so I can further assist got a new one from my bank Store! Posted anonymously by employees 's rating is calculated using a mathematical algorithm that evaluates the information provided is.... Of bank, then placed the item better has collected 1 reviews with an average of! Customers that American Musical Supply was first mentioned on PissedConsumer on Mar 17, 2009 and then... 'S responses etc and any confusion about the status of your order am. Have packed this much better and the carrier should have handled the item better Thanks, Dominique - AMS service. 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